A Word From Our Customers!
Gritz Pools & Spas takes pride in providing superior customer service in all we do, whether we’re designing and constructing a pool, replacing a vinyl liner on an existing pool, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with us.
“Decent place. Nice that it is not a chain brand location. Nice retail store where you can look and pick up things that you might need.”
“I recently purchased a Nordic Spa from Amanda at Gritz Pools. My experience was great and they were helpful through the whole process!”
“Great customer service and a nice selection of basic pool and spa needs. If they don’t have it in stock they can usually have it within a few days or sooner.”
“Back in 2005ish, we had Gritz install our 1st pool. Then around 2012, we needed a new liner due to a puncture from a branch. In 2018 they installed our 2nd pool at our new home. Each time we worked with Mark, Robert, and the rest of the crew was a positive experience. They are a hard-working bunch and it was appreciated by us! The pool last year was a real bear to install due to the constant rain. However, Pati was in constant contact on the progress and what days they would or would not be here. The final project was definitely worth the wait!! I would definitely recommend them, they did a quality job each time and we always got an excellent end product!”
“Whatever you need, what questions you have, they got you. They will even teach you how to do it and will talk you through it over the phone if you forget. They even take the best care on your items as if it was their own.”
“We put a Gritz pool in, in 1976. It was the best investment we ever made!! The company was then owned and run by Henry Gritz, the present owner’s father — a true genius who even designed and built his own filters. He truly cared about his product. Our experience with Gritz has been always been positive. We finally replaced the filter and have had two new liners since. I go there for chlorine and chemicals and have always gotten great advice when I had a problem. We recently bought a second house with a pool and had Gritz Pools come to close it and get us a good cover. They will be reinstalling the filter because a crappy job was done by another company when the filter was installed. They will also be our choice when a new liner needs to be installed and a faulty wall is repaired. I would recommend Gritz Pools to anyone. They have the experience and truly know what they are doing.”
“Had a small issue initially but was very impressed that the owner of the company immediately reached out to me and the problem was rectified. Great customer service…Thank you very much, Patti and I look forward to doing business with your company in the future!”
“My wife and I are in the middle of a pool installation with Gritz. The owner has been out a handful of times and before I could ask questions as to why something was the way it was he was all over it. If he was unhappy with something he told me and assured me it would be addressed. Scottie and Adrienne are hands down the best on the job site. Being a homeowner I have questions and want to see what is going on throughout the project. They have answered all my questions been extremely helpful and are always happy to stop what they are doing to explain things. The ladies behind the desk are amazing as well. Every time I have called they have been pleasant and happy to help guide me in the right direction. If this is any indication of how Gritz does business, they have my business and referral. Thank you for the great work.”
“6/28/18 old pool system from the previous homeowner went bad. I waited 2 years to fix the pool. I upgraded to a very efficient pool motor and a top-of-the-line salt system, as well as a new DE filter. I am very impressed with everything about this company. Just take note this is a high-quality local-owned business! don’t expect to notify them and have them come the next day because they have plenty of other customers to deal with because they’re so good and reasonable. The owner actually came out to the job site to help finish with the two other guys that came earlier. All three were great! Thanks Erica for recommending the system!”
“We wanted to say all the crew members of Gritz pools have been amazing, so friendly, hard-working, and accommodating. We are definitely going to miss them once construction is said and done! We appreciate everything and all of you during this construction process of our pool!
thanks so much from the bottom of our hearts.” – The Rogowski Family
“As a contractor myself, I really appreciated there no non-sense approach. They knew exactly what needed to be done and how long it would take. And did exactly what they said. Mark and the guys are very knowledgeable and hard-working people. We love the pool and look forward to enjoying it for years to come.”